Training Articles   

Within any staff, you’re going to have a number of new recruits, and a number of more experienced employees. It is usually the task of the senior employees to train the new recruits, as the “old hands” know how the job works better than just about anyone. However, employee-to-employee training doesn’t always work.

In this article Colleen Francis describes the value of customers in the business. She says that personal relationship with clients is very important that you have a retention and reactivation strategy as part of your sales arsenal. To build deeper personal relationships with customers she gives some tips:
The importance of reaching out and checking in.
Think of your database as a goldmine.
Choose the right tool and have a clear message.
Leave no nugget of data unturned.

Objections from prospective clients are a predictable part of the sales process. But there are ways to overcome the “objection obstacle.” Use these 5 techniques to turn those objections into sales!

What is a sales interview? It is defined as the opportunity to tell your story under favorable conditions. Practice these 5 approaches to securing successful sales interviews.

Deep personal satisfaction, genuine excitement, and supreme self-confidence are the rewards that come to you when you are a master of the art of closing sales. A person who cannot close a sale is not a salesperson.

How to pass your PRINCE2 foundation exam successfully? This article will tell you everything you need to know.

How to pass your PRINCE2 practitioner exam successfully? This article will tell you everything you need to know.

If there’s one thing your prospective customers probably don’t have, it’s time – time for you, time for your advertising, even time for them.
Knowing this is key to writing an effective sales letter. These days it seems as though you have only nanoseconds to grab your readers’ attention. If your opening doesn’t do its job, your letter goes unread.

The process of hiring and training new employees is time-consuming and expensive. Once you have found and hired new employees, training them as quickly and completely as possible is critical to maximizing productivity and profitability. One of the best ways to ensure consistent, quality training and orientation for all employees-new and old-is through the use of high quality training manuals.

The process of hiring and training new employees is time-consuming and expensive. Once you have found and hired new employees, training them as quickly and completely as possible is critical to maximizing productivity and profitability. One of the best ways to ensure consistent, quality training and orientation for all employees-new and old-is through the use of high quality training manuals.